Thank you for shopping at our online electronic book store, findbook.online, which is operated by LUCKYPAY LIMITED. Please read our refund and return policies carefully to understand your rights and responsibilities before making your purchase.

Digital Content

Due to the nature of our products being electronic/digital, all sales are final. Once the order is confirmed and the electronic book is sent, it cannot be returned, therefore refunds are not available.

Faulty Content

In the event that you experience technical issues with the electronic book, such as an inability to open or download the book, please contact our customer support team immediately. We will investigate the issue and if a fault is found, we will replace the product at no extra cost.

Incorrect Content

If the electronic book you received is not what you ordered, please contact our customer support team within 7 days of receiving the product. Once we have verified the error, we will send you the correct book at no additional cost.

Pricing Errors

In the event that an electronic book is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, we will issue a credit to your account in the amount of the incorrect price.

We are committed to providing you with the best possible customer experience. If you have any questions about our refund and return policies, please contact us at info@findbook.online.

By making a purchase on our website, you agree to our refund and return policies. Please make sure you read and understand our policies before you place an order.

We reserve the right to modify these refund and return policies at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.