Frequently Asked Questions.
Welcome to the Frequently Asked Questions (FAQ) section of our online e-book store. Here you will find answers to some of the most common questions about our service and products. If you have any further questions, please feel free to contact our support team.
What are e-books?
E-books (or electronic versions of books) are digital files that can be read on various devices such as e-readers, smartphones, tablets and computers.
What file format does your store use?
We provide books in the popular PDF format.
How can I purchase the e-book?
To purchase an e-book, select the book you are interested in and add it to your cart. Then follow our secure checkout and payment process.
What payment system is available in your store?
We accept various payment methods such as credit and debit cards.
How will I receive the purchased e-books?
After successful payment, you will receive an email with detailed instructions on how to download your book. You can find your purchased books in the “My Account” section of our website. And also the e-book comes to the email you specified.
Can I read e-books on my device?
Yes, our eBooks are compatible with most readers, including smartphones, tablets, and computers.
Do you have the option to return or exchange eBooks?
Unfortunately, eBooks cannot be returned or exchanged due to the digital nature of the product. Please read the description of the book and the reviews of other users carefully before purchasing. However, a refund is possible in case of technical problems or errors while downloading or accessing the book. Please contact our support team if you experience such issues.
Can I share purchased books with others?
Our e-books are protected by copyright, and it is against the law to distribute or copy books without the permission of the author or copyright holder.
What should I do if I have problems downloading or reading an e-book?
If you are having difficulty downloading or reading a book, please contact our support team, and we will try to help you solve the problem.
If you have other questions not listed in this FAQ, please contact us and we will be happy to help you!
